Mobile Centrex solutions allow subscribers to treat mobile handsets as office extensions. There are no upgrades required to the handsets involved – any existing device can be used.

Mobile Centrex solutions provide seamless mobility, ensuring that users have access to the same feature set available in the office, and removes the distinction between a fixed and mobile device.

With users accessible on the same number and able to select preferences based on presence and availability, the goal of Fixed-Mobile Convergece can be achieved without significant investments via the use of a Mobile Centrex solution.

The surprising thing is that much of the attention regarding Hosted or Centrex solutions has been looked at within the fixed domain. However, it is the mobile version which offers immense possibilities.

Mobile Operators can offer PBX-like services to enterprise users as an alternative to premises-based solutions.

Research conducted by the Wireless Federation shows that there is a considerable opportunity for mobile operators to target SMEs with Hosted PBX services. Large enterprises already have significant investments done in legacy systems, but it is the SMEs that can greatly benefit from such a service. This would also ensure an increase in ARPU as well as a significant reduction in CHURN from the engaged SMEs.

To know more about Mobile Centrex solutions and How it can help a mobile operator significantly enhance ARPU from the business segment, write to christina @ wirelessfederation.com and ask for the “Global Mobile Innovations report for the Business Segment” report.