Verizon Wireless questioned by FCC regarding fee hike (America)

www.WirelessFederation.com/news: The Federal Communications Commission of the USA has asked for an explanation from Verizon Wireless regarding accidental data charges even when they terminate their contract on some of their phones.

The carrier hiked its contract termination fee from $175 to $350 for its “smart” phones in the month of November. Verizon subsidized the cost of the devices to contract-signing customers on the line of all the other carriers while smart phones cost the carrier more than regular phones.

FCC has also asked Verizon if the customers who accidentally hit Web access buttons on phones that have no data plans, are also charged? The carrier has said that the charges were already stopped a few months ago.