www.WirelessFederation.com/news: For better user experience, greater customer loyalty and higher revenues, service providers need to be extra vigilant and considerate of consumer demands, especially when the data traffic is rapidly growing. HP RealTime BSS solution meets all the requirements in order to enhance customer experience besides providing them with personalized, real-time services.

According to Nigel Upton, Director, Communications and Media Solutions, HP, because of the use of common foundation by HP RealTime BSS solutions, the operational cost and complexity is reduced while the service providers can also personalize and monetize.

HP Subscriber, a Network Application Policy (HP SNAP) is at the forefront of HP RealTime BSS portfolio as the application provides real-time policy management solution to wireless, wired and cable companies.  The solution further controls network bandwidth, charging and customer usage.

According to Liu Yuelian, IT Director, Hubei Telecom, HP has played a very important role in the rapid growth of China Telecom in the 3G market. HP built China’s Telecom’s online charging system and with real-time capabilities, the operator can now offer and bill for the most innovative 3G services.