Vodafone apologies for network faults (New Zealand)

www.WirelessFederation.com/news: The Bay of Plenty customers in New Zealand got apologies from telecom operator Vodafone for the network failure triggered during an upgrade to cables between Taupiri and Horotiu in the Waikato on Saturday morning, about 8.30am. Besides the company ensured that the issue did not happen again.

16 cell sites in the Bay of Plenty suffered the fault with some having 2G and 3G capability disrupted intermittently. Degraded performances were caused and some calls and text messages were not connected immediately.

A series of outages plaguing competitor Telecom’s XT network this year is followed by the fault caused in the area.
According to the company, 10 million in compensation to customers will be paid following the faults, which had caused clients and the Government to question the new network’s reliability.