Orange Kenya launches fixed-line redundancy service

www.WirelessFederation.com/news: Orange Kenya’s fixed line users can now enjoy full service on the operators copper fixed line service as the operator’s fixed-line redundancy solution has gone live. The solution has been developed to ensure full service availability for Orange Fixed customers and has been unveiled as company’s aim to upgrade the network.

The move will ensure that full service is available for customers in case of copper cable cuts or any other form of service disruption. According to CEO Mickael Ghossein, with the new solution in place and in the event of any downtime on the Orange fixed service, all call traffic will be automatically rerouted to any working Orange Fixed line, Orange Fixed Plus or Orange Mobile lines ensuring business continuity.

Four alternate lines can now be provided by the company to which phone calls can be forwarded to if their normal line is not picked up within a reasonable time as a result of vandalism or an inadvertent service interruption. Postpaid customers will also be offered handsets.