BT integrates cloud-based phone service for MNCs
www.WirelessFederation.com/news: Integration of Ribbit technology with Onevoice VPN offering aimed at multinational corporate customers has been announced by telecom operator BT.
The new cloud-based voice service, Onevoice Ribbit 1.0, is capable of directing all incoming and outgoing calls a multitude of different ways allowing users to conduct voice calls via any mobile, fixed-line or softphone from a single number. Ribbit is said to be effectively connecting these devices to the customer’s Onevoice VPN by pushing out calls to any device, thus reducing their overall calling costs.
According to Simon Farr, head of marketing, unified communications and collaboration at BT Global Services, it pushes all calls in to Onevoice VPN to Ribbit which can be set up to direct it however you want, for example to a different office or to a hotel room, or a mobile and it keeps more traffic on-net and therefore cuts down on the use of high-cost international long-distance connectivity.
Web-based interface can be used by the consumers to configure Ribbit. Ribbit is capable of making multiple devices ring simultaneously and it can also transcribe voicemails and deliver them as emails or texts, or convert them into audio files, reducing the number of calls into the corporate voicemail system.
No investment in any additional equipment is required by Onevoice users in order to get up and running with Ribbit. Onevoice customers can start the journey to unified communications and accelerate the adoption of communications applications to the desktop, the moment Ribbit is delivered to them.
The offering is targeted to MNCs, typically corporations with employees that are frequent travelers, with an aim to achieve more usage from their Onevoice VPN tariff. Corporations looking to set up temporary sites are also the target.
As per Farr, Onevoice Ribbit 1.0 is currently undergoing beta trialing with a small number of BT Onevoice customers, and a full release is scheduled before the end of 2010.
