Amdocs, Bankinter to offer mobile banking services

Customer systems provider Amdocs and multichannel bank Bankinter have launched a joint platform to enable banks to offer mobile banking services. The Amdocs Mobile Banking Solution is installed at Bankinter and is based on Bankinter’s mobility service. The service gives banks a customer communication channel by allowing customers to receive alerts, respond to targeted sales offers as well as access and manage their bank account information through a mobile device. The Amdocs Mobile Banking Solution allows financial services firms to provide secure access to a bank from a mobile device, including through SMS, mobile internet and smartphone services. An extension of the Amdocs Mobile Banking Solution for customers with smartphones is the Mobile Broker application, which allows these users to conduct stock market transactions and queries. In addition, the Amdocs service includes a Campaign Management component that allows banks to deploy targeted, personalised campaigns to different customer segments. The service will be available in September. Bankinter will offer the service to banks in Spain and Portugal, while Amdocs will offer it to banks in the rest of the world.

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