TRAI (Telecom Regulatory Authority of India), relases a data showing a downfall in the ARPU of the mobile operators in past two months. The gross revenue of the sector has declined by 1.3% during the period, due to the poor performance of state-owned operators.
According to TRAI, India which has maximum additions every month, has posted low ARPU rates. ARPU for GSM operators came down to 9.8% and for CDMA it was 12.6%, driven by cut throat competition.
For the post-paid segment ARPU came down to 5.9% and pre-paid tumbled down to 8.9%.
The flipside of the story comes with appreciable quality of service, which has been improving lately. The number of defaults have fallen drastically. Only two operators of the 93 GSM and 44 CDMA operators have received more than the permissible 0.1% of complaints, compared with six last year.
The quality of customer care has perked up, as subscribers of nearly 65% of operators recieved assistance within a minute and a half of making a call.
Total gross revenue of the Indian telecommunication sector fell to $725.5 resulting from public sector’s low performance. The adjusted gross revenue (AGR) for the quarter decreased by 3.17 per cent. With a fall of over 18.7 per cent in their AGR, the share of public enterprises like BSNL, and MTNL in the total AGR declined to 31.37 per cent from 37.41 per cent in the previous quarter. Contrary to this, the private sector scored well and contributed nearly 69% to the total revenue.
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ARPU for GSM operators falls to 9.8%, CDMA to 12.6% (India)
- October 8th, 2008
- 11:24 am
