Intec Convergent Billing and Intec Mediation Selected by QUALCOMM for Wireless Business Solutions Division
This selection by QUALCOMM underscores Intec’s capabilities in next-generation wireless services,” said Intec Chairman John Hughes. “Intec’s ability to bring functional depth and product breadth, courtesy of its extensive BSS/OSS product suite, minimizes the complexity faced in the development, deployment and ongoing operation of a service provider’s OSS/BSS platforms.”
More than 60 leading global carriers and MVNOs, in fixed, wireless, 3G and IP, rely on Intec Convergent Billing to deliver pre-paid, post-paid and real-time billing, from a single platform, for all their services. Built using modern, industry-standard technologies, Intec Convergent Billing is proven in production at some of the world’s largest and most innovative carriers. It is compatible with all major network technologies and services in use today and, as part of the wider Intec product family, is supported by carrier-grade solutions in areas such as convergent mediation, activation and interconnect.
The delivery and support of Intec software solutions is backed by a team of more than 1,000 product specialists operating from Intec offices around the globe. The QUALCOMM implementation will be supported from Intec’s Regional Centers of Excellence in North America.
About Intec
Intec supplies solutions to over 60 of the world’s top 100 telecom carriers and is one of the world’s fastest growing major BSS/OSS (business and operations support systems) vendors. Intec’s 400 customers include AT&T, Cable & Wireless, The Carphone Warehouse (UK), China Unicom, Deutsche Telekom, Eircom (Ireland), France Telecom, Hutchison 3G, O2, Orange, T-Mobile, Telefonica, Vodafone, Virgin Mobile, Vivo and Verizon. Intec works closely with its customers to provide the highest standards of performance, flexibility and robustness to help carriers service their customers effectively and profitably. Intec’s comprehensive range of products, solutions and services includes:
– Retail billing and customer management
– Multi-service mediation and activation
– Inter-carrier billing settlements including US CABS and ITU-based settlement
– End-to-end content partner management
– Optimized wholesale routing and trading
– Real-time pre/post-paid mediation and charging
– Pre-integrated solutions for wholesale, wireless and core IMS charging functions
Founded in 1997, Intec is listed on the London Stock Exchange (LSE: ITL) and has over 1,700 staff and 31 offices in 25 countries. For more information, visit the Intec website at www.intecbilling.com.
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Intec Telecom Systems will provide technology for QUALCOMM’s Wireless Business Solutions division’s next-generation billing system, the company said.
The QUALCOMM unit will use Intec Convergent Billing and Intec Mediation usage event pre-processing rating/billing and reporting platforms initially to serve domestic market customers and later for international markets.
More than 60 carriers and MVNOs in fixed, wireless, 3G and IP use Intec Convergent Billing for prepaid, postpaid and real-time billing. It is compatible with major network technologies and services.
The QUALCOMM implementation will be supported from Intec’s Regional Center of Excellence in Atlanta.
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LHS, a leading provider of telecom billing and customer care systems and Alcatel-Lucent, have announced a fully integrated prepaid and postpaid convergent billing system for present and next-generation voice, data and multimedia services. Alcatel-Lucent will offer the solution to all of its existing customers and new customers to support their transformation to prepaid and postpaid convergence. This solution becomes a major component of Alcatel-Lucent’s customer care and billing portfolio, and adds particular value to customers in emerging markets.
This new joint solution strengthens an existing strategic relationship between LHS and Alcatel-Lucent. In the past, the companies worked on many postpaid customer care and billing solutions together.
The solution combines components of LHS’s iX Series Release 2 system with Alcatel-Lucent’s payment suite. It also integrates all components needed for provisioning, customer care and refilling prepaid telephone cards.
The most recent example of a customer benefiting from this successful cooperation is the Belarus mobile services provider BeST, Minsk, for whom Alcatel-Lucent implemented the BSCS iX billing and customer care system.
“With this new joint solution with LHS, network operators are offered a fully converged all-in-one system, which combines rating, billing, customer care, provisioning and Alcatel-Lucent’s integration services for prepaid and postpaid customers in real time,� said Jean Pierre Gaillat, Professional Services Managing Vice President, OSS/BSS and Software Integration at Alcatel-Lucent. “Communication service providers will benefit from LHS’ best-of-breed product BSCS iX and Alcatel-Lucent’s carrier-grade payment suite, which will help them improve customer retention overall.�
“In addition, the solution is a reaction to the increased billing demands of providers who want to harmonize all processes across prepaid and postpaid segments�, said Wolfgang Kroh, CEO of LHS. “This not only significantly reduces the running costs of telecommunications providers, but also allows them to launch innovative services much faster than before with lower initial capital expenditure.“
LHS is the preferred supplier for a billing solution sold and marketed by Alcatel-Lucent. By selecting components of the widely tested and established billing software BSCS iX of LHS, Alcatel-Lucent lowers the technology and investment risks for network operators. In addition, the integration of the total solution keeps implementation costs low, while customers benefit from the flexibility of freely choosing prepaid and postpaid options. Regardless of the payment option, they can always enjoy the full range of their network provider’s services.
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Convergys Corporation (NYSE: CVG), a global leader in customer care, human resources, and billing services, announced today a six-year managed services billing contract with Suddenlink Communications, a top-10 U.S. operator of cable broadband systems, serving approximately 1.4 million customers.
The contract calls for Convergys’ Consulting and Professional Services to implement and operate Convergys’ ICOMS customer care and billing platform to support Suddenlink’s video, high-speed data, digital phone, and other broadband services. The contract also provides the option for Suddenlink to use components of Infinys [tm], Convergys’ modular, convergent, business support system software.
“Convergys’ robust software solutions and consulting expertise will allow us to serve our customers more effectively and will facilitate the introduction of new broadband services in a more timely manner,” said Bob Putnam, Suddenlink Senior Vice President, Information Technology.
“We are delighted to have the opportunity to serve Suddenlink and add it to our growing list of important customers. The consolidation of Suddenlink’s operations onto a single Convergys platform will help Suddenlink improve the quality of its customer service and achieve its aggressive subscriber growth plans for broadband services,” said Jim Boyce, President of Communications, Media, and Entertainment for Convergys.
Convergys’ Consulting and Professional Services team has already begun migrating Suddenlink’s customer base to ICOMS and the migration will be complete during 2007. ICOMS functionality will provide Suddenlink with the ability to create, sell, and support its triple play bundles with a single bill and a single view of the customer.
With its ICOMS and Infinys software and its broad portfolio of professional and consulting services, Convergys leads the communications industry in the deployment of real-time convergent billing — including the Quadruple Play of video, voice, data, and wireless — for cable, wireless, satellite, and wireline service providers around the world. ICOMS can be integrated with Infinys to further expand the convergent capabilities of cable and broadband operators to include wireless and content settlement services in a low-risk and cost-effective manner.
With more than 20 years of experience in billing and customer care, Convergys combines its broad portfolio of professional and consulting services, deep technical and operational expertise, and award-winning Infinys software to solve its clients’ complex BSS and CRM business problems. Convergys is Outthinking and Outdoing [tm] on behalf of its clients every day.
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 Intec Telecom Systems PLC said it has been selected by Qualcomm Inc to provide technology for a Qualcomm division’s next-generation billing system.
Financial details were not given.
The UK telephone billing software supplier said the agreement includes providing software and services for Qualcomm using the company’s convergent billing and mediation usage event pre-processing to initially service domestic market customers.
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NetCracker Technology announced today that Donna Bastien, the company’s Director of Marketing, will be hosting a Networking Roundtable on IP OSS Challenges on Friday, April 27, 2007. The session will run three times from 9:15 a.m. - 12:00 noon. In addition, the company will be honored at the show as a finalist in the “Best Overall OSS Company” category of the Billing World Excellence Awards.
The Networking Roundtables–one of Billing & OSS World’s most popular sessions–provide an opportunity for attendees to share questions and experiences in an informal setting.
“This Roundtable will focus on several key issues regarding IP OSS challenges that service providers face, including end-to-end service management and the relationship of OSS to next gen service delivery platforms (IMS/SDP),” says Bastien. “We will also touch on the management and interoperability of network and IT systems as well as managing the customer experience.”
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Intec Convergent Billing and Intec Mediation Selected by QUALCOMM for Wireless Business Solutions Division
