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 Axiom Systems Launches Closed-Loop Service Lifecycle Solution

  • May 24th, 2007
  • 10:02 am

Axiom Systems, the leader in Service Fulfilment software for Communications Service Providers (CSPs), has recently launched AXIOSS® Active Catalog, the industry’s first solution to enable CSP’s to adopt a closed-loop approach to service fulfilment. The Active Catalog compliments a new version of the AXIOSS product suite, V6, which is also generally available as of this month and is being previewed at the show.

AXIOSS Active Catalog extends the componentized approach adopted throughout the AXIOSS suite, decoupling product lifecycle management processes from OSS , BSS and network engineering. This enables service bundles to be defined and commercial offerings created from robust, tested and reusable building blocks, dramatically increasing the speed and efficiency with which highly customizable services can be created and launched.

“The complexity created by the myriad of moving parts present in today’s networks means that CSPs are looking for highly structured service creation environments that can deliver flexibility in service design alongside consistency and control in maintaining ever-broadening service portfolios,” said Ari Banerjee, Senior Analyst Telecom Software Strategies at Yankee Group. “By borrowing lean design and lifecycle management concepts from the manufacturing sector, Axiom Systems has been able to develop a service design and assembly platform which, for the first time, is capable of addressing all aspects of Customer Fulfillment Lifecycle Management (CFLM).”

Yankee Group defines CFLM as an end-to-end service fulfillment process in which products and packages available to the customer are based on network capabilities, in order to eliminate or minimize service-provisioning errors. This process manages service and resource catalogs, handles order and process orchestration and is able to manage the end-to-end orchestration of the fulfillment cycle.

“AXIOSS Active Catalog introduces a new level of service intelligence that allows new services, products and variants to be quickly and securely assembled using pre-built and tested components.” said Brian Naughton, VP Architecture and Strategy at Axiom Systems. “This effectively provides a seamless bridge between the offline product lifecycle processes and the operational and service execution environments, whilst refreshing legacy OSS environments with the agility and responsiveness needed to meet today’s market demands.”

“One of biggest goals for CSPs today is shifting legacy OSS environments, designed to support a more stable utility-oriented telecoms business model, into more dynamic and agile environments that support the rapid and cost-effective introduction of relatively short-life products,” said Gareth Senior, CEO and CTO at Axiom Systems. “AXIOSS Active Catalog achieves this goal by decoupling product lifecycle management from OSS , BSS and network engineering. Once adopted, AXIOSS Active Catalog will enable CSPs to clearly differentiate themselves in the market through innovative service creation and the bundling of products.”

Axiom Systems will be demonstrating AXIOSS Active Catalog on booth # 50 at TeleManagement World Nice, from May 21st to May 24th, 2007.

About Axiom Systems
Axiom Systems is the leader in software for the design and delivery of wireline and wireless services for Communications Providers. The company’s AXIOSS Suite which incorporates modules for Order Management, Service Inventory, Service Activation and a Designer Tool, provides customers with advanced solutions for new services that include IPTV, VoIP, IP VPN and Triple Play. More Communications Providers in Europe use AXIOSS for IP and broadband service fulfillment than from any other vendor. Global customers include - Cable & Wireless, Deutsche Telekom, TeliaSonera, AOL, Telekom Austria , TDC, Telecom New Zealand , NTL, Telecom Italia and TelMex. The company is headquartered in the UK , with regional offices in Rome , Munich , Paris , Madrid , Budapest , Seattle USA , Sydney and Singapore .

   

 CAPE Technologies Launches Prepaid Balance Validation

  • May 18th, 2007
  • 1:37 pm

CAPE Technologies, the leading innovator and provider of Revenue, Cost and Margin Assurance solutions for the Telecommunications industry, has launched the latest addition to its RevenueOffice™ suite of Revenue Assurance product modules: RevenueOffice™ Prepaid Balance Validation.

Prepaid Balance Validation, built on the RevenueOffice™ User Framework, enables CAPE’s customers to assure the accuracy of balance calculation for all prepaid subscribers in the network, validating that all balance affecting transactions (usage records, top-ups, adjustments) have been correctly applied to each subscriber’s balance.

RevenueOffice™ Prepaid Balance Validation will be key to helping CAPE’s customers introduce additional objective and concrete controls into the prepaid management process; a process that has traditionally been viewed as a “black box? to Revenue Assurance when attempting to monitor the real-time billing of prepaid usage and processing of top-ups. Prepaid Balance Validation not only verifies the accuracy of balances, but monitors and reports on anomalies in the IN (Intelligent Network) such as negative balances, duplicate or invalid balance-affecting records, and very small or very large top-ups and adjustments such as promotional credits.

CAPE is in the process of deploying the Prepaid Balance Validation module for a key RevenueOffice™ customer in Western Europe, helping to address a lack of visibility into the integrity and accuracy of their IN, as well as providing much-needed Sarbanes-Oxley controls for auditing of the prepaid traffic stream.

Philip Sharpe, President and CEO of CAPE, commented: “At CAPE we have a long history in assuring the prepaid provisioning process, profiling prepaid call traffic and performing cross-reconciliation of prepaid usage data between switching elements and the Intelligent Network. Prepaid Balance Validation now provides an additional control for Revenue Assurance departments to ensure complete coverage of the prepaid management process. This is another example of the extensibility of the RevenueOffice platform upon which we are adding a number of new product modules in the current year, with rapid ROI for our customers as the ultimate goal.?

About RevenueOffice™
RevenueOffice™ is the market leading Revenue Assurance solution from CAPE Technologies. RevenueOffice™ enables real-time monitoring & optimization of the revenue and cost streams in a telecom network, ensuring accurate subscriber billing, integrity of network data and compliance with regulatory frameworks. Through the RevenueOffice™ Web Portal, the Business User can gain an in-depth understanding of revenue, cost & margin performance, presented via Reports, Alarms, Key Performance Indicators (KPIs) and configurable Dashboards. RevenueOffice™ is deployed in a diverse range of leading telecom networks globally, delivering an ongoing and excellent return on investment.

About CAPE Technologies
CAPE Technologies is a leading innovator and provider of Software Solutions and Advisory Services for the global telecommunications and content industries. CAPE’s domain expertise is focused on managing the Revenue Chain in telecom networks, with its leading Revenue Assurance solution RevenueOffice™, Roaming solution RoamBroker®, and Advisory Services CAPE Advise™. CAPE’s solutions are deployed in over 50 operator networks around the globe, generating revenues, enhancing profits and improving operational efficiencies for leading mobile and fixed network operators. With headquarters in Dublin, Ireland, CAPE also has offices in Miami, Sydney, London and Poland.