Japan’s second largest telecommunications company, KDDI has put into operation a Teradata Active Enterprise Data Warehouse (EDW) platform from Teradata Corporation (NYSE: TDC), the world’s largest company solely focused on data warehousing and enterprise analytics. The Active EDW will serve as the data retrieval and analysis platform that KDDI uses to perform multi-faceted analyses of customer, rate and other related data from its mission-critical sales support and planning system.

The Active EDW replaces another vendor’s platform that has experienced performance deterioration as the number of users, data volume and query complexity has increased. Testing of the Teradata Active EDW platform demonstrated a seven-time increase in the average performance than the current data warehouse system, without requiring tuning. The Teradata installation enables KDDI to integrate the data on customers and usage, and other critical information gathered from a wide range of KDDI service operations, and to analyze that information to further improve customer service. (more…)