www.WirelessFederation.com/news: The head of O2 has apologized for the problems the customers faced due to mobile operator’s London network being overwhelmed with bandwidth-hungry smartphones.The customers were disappointed with O2′s network performance in London since summer. However the company started experiencing major network difficulties during the second half of 2009 when

customers with Apple’s iPhone ramped up their use of applications that repeatedly pull data off the internet at short intervals.Without missing the opportunity Vodafone, the second largest operator is claiming that its network will cope far better with the growing number of smartphones.

According to the company the rising demand of data services on smartphones have caused difficulties in the O2 network. Many O2 customers could not make or receive calls and download material to their handsets because of the clogged network by smartphones

However the head of the company has assured that any short term blip in O2′s network Reputation will be addressed by three solutions. Firstly O2 has been working with Nokia Siemens Networks, its infrastructure supplier, on software modifications that will ensure it can better manage the combination of voice and data traffic on its network.

Secondly, the installation of 200 additional mobile base stations in London will increase the traffic load the network can bear.And thirdly O2 is liaising with handset manufacturers, including Apple and Research in Motion, maker of the BlackBerry, to learn about applications which might result into heavy demand on the network.