Mobile phone users can now enjoy the freedom of switching network service providers without having to relinquish their original phone number, including the prefix number. For the pre-paid mobile users of Klang Valley who can use this service but post-paid users will soon to take the benefit. Energy, Water and Communications Minister Datuk Shaziman Abu Mansor said the service, known as Mobile Number Portability (MNP), would take away the inconvenience associated with switching service providers and consumers’ concern over losing their contacts when doing so. Service providers are allowed to charge up to RM25 each time subscribers change their mobile phone service provider. This will give the users choice and freedom to choose their service providers without the inconvenience of having to change their numbers, Shaziman added. MNP was about to improve service quality, better packages, better customer service and giving consumers choice, adding that initially only individual account holders would be able to use the service while business accounts could do so after the nationwide launch, Shaziman further said.
Wireless Federation » MNP to improve service quality (Malaysia)
MNP to improve service quality (Malaysia)
- August 29th, 2008
- 7:13 am
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