Mobile Networks jammed post blast, TRAI blames Telcos and Government (India)Mobile networks, the lifeline of communication, get jammed when the users needs them the most. Couldn’t reach your friends and loved ones in Bangalore or Ahmedabad following the blast? Tired of hearing, Customer You are trying to reach is not reachable? Frustrated by these statements. Millions of Indian mobile users faced the similar problem.
It is expected that problem will disappear soon.
Industry experts recommended that when faced with such a situation use fixeddline phones, send SMSes rather than calling and if you can’t get through, wait for a while before calling again.
TRAI put the blame on Telcos and the government. “Operators had failed to put systems in place to ensure that all calls are re-routed when networks are jammed. Only the Department of Telecom has the powers to ask telcos to put disaster recovery management systems in place. Trai therefore cannot interfere in this space,” a source with the regulatory body explained.
Executives with telcos however refuted TRAI’s contention. “Indian regulations do not allow us to re-route calls. For instance, when our switches in Bangalore got jammed, we had spare capacity on switches in several cities in North India. But, regulations do not allow us to re-route traffic on say a switch in Chandigarh and get it to back to Bangalore,” explained a top executive with a leading mobile operator.
