The Australian Communications and Media Authority (ACMA) has issued a warning to telecommunications giant Vodafone, for going against regulations designed for protection of consumer interests. According to reports, the regulatory authority has threatened to fine the operator a fee of US$ 252,852 after it found that Vodafone Pty Ltd as well as Vodafone Network Pty Ltd had breached the regulations in the Consumer Protections Code.
As per sources, Chris Chapman, Chairman, ACMA has said that these directions are intended to make sure Vodafone remains focused on improving outcomes for its consumers by increasing the regulatory consequences of any further breach. Reports reveal that Nigel Dews, CEO, Vodafone Australia, has responded to the warning saying that they have supported the ACMA throughout their thorough and lengthy assessment, and, while they respect the ACMA’s view of past events, they haven’t waited for their report to tell them what they need to do.
