Nokia Siemens Networks has announced that it will relocate and expand its Global Network Solutions Center (GNSC) to a new site in Chennai, India. GNSC in Chennai since its launch in 2007 has gained immense growth which includes a ten-fold increase in the number of subscribers. It supports on behalf of operators around the world to 77 million. In addition the center now remotely manages over 87,000 base station sites, 14 times the number when it opened four years ago.
The Chennai GNSC was the first center set up by Nokia Siemens Networks in 2007 to provide remote delivery support across its services businesses including care, network implementation and managed services. It is one of three currently operating GNSCS, with two others in Noida, India and Lisbon, Portugal. Two further service delivery centers are currently being established in Russia and Brazil as announced in 2010.
All five are part of the company’s strategic response to the growing trend of operators outsourcing network management and maintenance as a way to increase efficiency and improve end-user experience.
Nokia Siemens Networks has appointed Armando Almeida as the head of its Global Services business with effect from January 2011. He is currently responsible for sales and operations for the company in Latin America.
According to Rajeev Suri, Chief Executive Officer, Nokia Siemens Networks, Armando has a strong record of delivering results and deep experience in services. He takes over a business that has grown steadily under Ashish Chowdhary’s leadership and he is confident that Almeida is the right person to build on that momentum.
As per the previous announcement, Ashish Chowdhary, the current head of Global Services, is moving to a newly created position: head of Customer Operations East. In this role, Chowdhary will lead the company’s customer and business operations across India, Asia Pacific, Japan, Greater China and the Middle East.
Almeida has many years of international experience in the telecoms and IT industries gained at a number of companies, including Hewlett-Packard and Compaq. He joined Nokia Networks in May 2005.
Almeida holds a PhD in Electrical Engineering from the University of Witwatersrand in South Africa. A Portuguese citizen, he has lived and worked on four continents. The company will appoint a successor to lead sales and operations in Latin America in due course.