With the increase in saturation of mobile services in urban markets across the world, mobile operators have shifted their focus to towards the relatively untapped rural markets for better business opportunities and a chance at increasing revenues.

According to reports, industry analysts predict Nigeria the largest mobile market in the continent, to be home to over 90 million subscribers by this year end. Further, improvements in broadband connectivity along with the emergence of new generation smartphones are expected to drive mobile data growth in the economy.

In most rural economies, the lack of adequate infrastructure has been a grave cause of concern for mobile operators as it reduces their profits and drives up costs for customers. Currently, industry reports suggest that a fully functioning network grid could help operators cut their mobile tariffs by 50 percent, which is higher than those being offered in developed countries.

Changes have been observed in the investment environment as well. With operators offering discounted services to low income users in order to expand their reach, the ARPU (Average Revenue Per User) has witnessed a decline. Bharti Airtel, which had acquired Africa’s Zain, slashed its prices by significant amounts in a bid to increase its market share, which increased the pressure across the industry. Further, sources reveal that Etisalat (Saudi Arabia) and Globacom have also been increasingly gaining customers, giving strong competition to market leader MTN.

The next big thing in the economy is being considered to be mobile banking services. With a large portion of the population being unbanked but gaining access to mobile devices, more and more consumers are using their phone to transfer money and pay for goods, in a more convenient and secure manner.

 

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Deutsche Telekom’s subsidiary, T-Mobile USA, has reportedly lost 186,000 postpaid subscribers during the third quarter even though it reported net customer additions of 126,000. According to reports, the number of postpaid subscribers leaving the operator has improved as compared to the 281,000 postpaid subscriber losses during the second quarter but has worsened when compared with 54,000 contract subscriber losses in the third quarter of last year.

As per sources, Philipp Humm, President and CEO of T-Mobile USA, has said that attractive prepaid offerings helped them add customers in the third quarter of 2011. Further, company reports reveal that the prepaid customers went up from 231,000 in the second quarter to 312,000 subscribers in the third quarter.

Regarding the contract ARPU, reports suggest that it remained unchanged at $53 in the second quarter of 2011 and went up from $52 during the third quarter of 2010.

 

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Vodafone UK, has entered into an agreement with Velti, a leading global provider of mobile marketing and advertising solutions, to drive the next generation of loyalty programs for the operator in the UK. According to reports, Velti aims to target as many as 6 million Vodafone pay-as-you-go customers through this opportunity.

As per sources, Srini Gopalan, Consumer Director, Vodafone UK has said that the Vodafone Freebee Rewardz is yet another reason why customers are choosing Vodafone on pay-as-you-go. It’s a unique scheme offering Vodafone customers something more than just discounts, while enabling customers to take part with whatever pay-as-you-go phone they have. Reports suggest that each time the pay-as-you-go customers refill their account balance; they receive a voucher code through a text message. Customers can either redeem this voucher by claiming an instant reward or bank the points to save up for something bigger. Vodafone UK and Velti have reportedly teamed up with brands such as Thorntons, Blockbuster, Fitness First among others to provide top prizes.

Reports suggest that Menelaos Scouloudis, Chief Commercial Officer, Velti has said that customer retention and ARPU stimulation is vital for operators especially in the pre-paid market where competition is increasingly fierce. He added that by understanding who the customers are and the nature of their relationship with Vodafone UK, the operator is able to provide a more personalized and therefore rewarding experience.

 

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Industry sources believe that revenues from non-voice services are expected to double to 30% by 2016 in the Middle East and North Africa (MENA), up from 15% in 2010.  In an attempt to counter the fall in voice revenues, mobile operators have been shifting their focus to mobile data. Sources claim that mobile broadband will be the leading contributor to the non-voice revenues, with a compounded annual growth rate (CAGR) of 19 percent from 2010 to 2016, while data usage on mobile phones is expected to be the fastest growing segment with a CAGR of 20 percent for the same period. Industry insiders believe that a major contributing factor for the success of mobile data is the adoption of 3G services, which is expected to account 84 percent of all mobile connections by 2016, up from 18 percent in 2010.

Further, with innovations such as facebook messaging and BlackBerry Messenger (BBM) gaining popularity, revenue from messaging services is also expected to be slightly low. Factors such as intense competition leading to price wars, and the use of multiple SIM cards by a single user may cause mobile ARPU to decline in the coming years.

 

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3 Italia has reported that its services revenues increase by 4% in 2010 to US$2.39 billion.

Prepaid revenues plunge by 16% to US$483.42 million, while postpaid sales rose 10% to US$1.91 billion. Average revenue per user (ARPU) was almost flat year-on-year at US$33.25.

The postpaid customer base slightly decreased by 1% in 2010, while the prepaid base increased by 4%. 3 Italia served nearly 9.1 million customers at 28 March, of which 5.8 million were prepay users and 3.2 were contract subscribers. 3 Italia achieved EBIT positive operating results in the second half of 2010.

3 Italia reported turnaround of 121 percent to EBIT of US$135.26 million in 2010. Full-year total EBIT includes a one-time substantial benefit of US$205.71 million, related to the assignment of two blocks of 5MHz of 1,800 MHz spectrum.

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Egyptian 3G market, which is mainly operated by three operators, possesses huge potential for future growth. Currently, the penetration level is very less with number of 3G subscribers estimated at less than 1 Million at the end of 2009. According to our research report Booming Egypt Telecom Market”, countries 3G market is expanding at a significant rate since 2007 and is projected to grow five fold by the end of 2012. Moreover, operators are making huge investment to upgrade existing technology with an aim to increase their ARPUs.

Our report finds that the main reasons for huge investments in the 3G infrastructure by the three mobile operators in the country, is the saturation in existing 2G networks and declining ARPU in the 2G segment. Operators are trying to convince their customers to move into the new 3G services as a way of freeing up 2G capacity and halting the steady erosion of the ARPUs. Besides, aggressive marketing strategy is being adopted by all the three operators to lure subscribers in Egypt.

According to our research report, various equipment manufacturers are playing an important role in developing Egypt’s 3G network. Nokia Siemens Networks and Huawei have been developing Mobinil’s 3G networks while Alcatel-Lucent and Motorola are cooperating with Mobinil to establish its 2G network. Furthermore, Cisco Systems and Ericsson have had their part in the development and enhancement of the company’s network infrastructure.

Apart from 3G, we have found that Egypt’s mobile market has been growing at a fast pace and is projected to experience smart growth in the coming years. Growth in mobile telephony has been due to an increase in the low-income customer segment over the years. Additionally, stiff price competition between the mobile operators in the country and availability of pre-paid and installment payment options will fuel the segment.

Booming Egypt Telecom Market” provides analysis of Egypt’s telecommunication industry with detail analysis of future potential in different industry segments. The report includes mobile market, fixed line, internet, broadband, 3G, and WiMax market analysis and examines telecom infrastructure in Egypt. The report aims to provide the most accurate outlook of the telecom industry in Egypt.

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A new research report has revealed that the Egyptian 3G market is expected to grow five fold by 2012, as compared to 2007.

According to reports, the 3G market, mainly operated by three operators, possesses huge potential for future growth. The 3G penetration level was less than 1 million at the end of 2009 but operators are investing heavily to upgrade existing technology and increase ARPUs.

Operators are trying to convince their customers to move into the new 3G services as a way of freeing up 2G capacity and halting the steady erosion of the ARPUs. Various equipment manufacturers are playing an important role in developing Egypt’s 3G network. Nokia Siemens Networks and Huawei have been developing Mobinil’s 3G networks while Alcatel-Lucent and Motorola are cooperating with Mobinil to establish its 2G network. Furthermore, Cisco Systems and Ericsson have had their part in the development and enhancement of the company’s network infrastructure. Apart from 3G, the report found that Egypt’s mobile market will also grow strongly in the coming years, boosted by an increase in the low-income customer segment, competition between operators and the availability of pre-paid and installment payment options.

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China Mobile Corp has reported its full year results. As per the results, its full year revenues rose by 7.3% to US$73.8 billion, while net profit increased by 3.9% to US$18.2 billion.

The customer base rose by 11.8% to 584 million – a rise of 61.73 million over the previous year. Of the total, 20.70 million are using 3G services.

EBITDA rose 4.5% over last year to US$36.43 billion, with EBITDA margin reaching 49.3%.

In addition, voice usage volume continued to grow. Average minutes of usage per user per month (MOU) were 521 minutes, up by 5.4% over last year. Average revenue per user per month (ARPU) was US$11.10, exhibiting a slowdown in decline.

According to the company, it will accelerate the rollout of its TD-LTE network and will still consider suitable overseas acquisitions.

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Fitch Ratings has announced that the Telecom Regulatory Authority of India’s (TRAI) disclosure since December 2010 of the number of active wireless subscribers based on a visitor location register (VLR) provides a clearer view on subscriber market share and other key operating indicators such as average revenue per user (ARPU).

In particular, Fitch noted that the information diverges from the key data previously reported by revealing that market share for operators may have been distorted by the inclusion of non-active customers in the subscriber count. The data further revealed that the ARPUs of some telcos which have a lower active subscriber base are much higher than reported ARPUs figures.

The VLR is a point-in-time database of active subscribers in a particular cell site. The total VLR count for an operator represents the sum of all active users across all of its cell sites at any given point-in-time. As any one subscriber cannot be present in more than one VLR, this measure provides a more accurate representation of an operator’s total subscriber count.

According to figures published by TRAI on 4 March, active customers at end-January 2011 totaled 548.6 million against a previously reported 771.2 million, reflecting a much lower mobile teledensity of 46.1% against a reported 64.7%. Fitch believes that the introduction of mobile number portability from January 2011 should help reduce the exaggerated total subscriber counts by removing non-active users from the operators’ subscriber books to a certain extent over the long-term.

The TRAI data shows Bharti Airtel, Vodafone Essar and Idea Cellular to be enjoying a higher VLR market share of 26.3%, 18% and 13.9% against a reported 20.2%, 16.5% and 10.9%, respectively. Conversely, VLR market share is lower for Reliance Communications, Tata Group and Aircel / Dishnet wireless with 15.6%, 7.8% and 5.7% against a reported 16.7%, 11.2% and 6.7%, respectively. Mahanager Telephone Nigam Limited (MTNL) and Bharat Sanchar Nigam Limited combined also have a lower VLR market share of 9.1% against a reported 12.2%.

The VLR data reveals that operators with a low proportion of active customers have significantly higher ARPUs than previously reported levels. MTNL, for whom active customers only represent 36.6% of its subscriber base, has an ARPU that is 150%-200% higher than the previously reported level. In contrast, Bharti and Idea, both of whom have the highest representation of active customers at 92.6% and 90.3% respectively, are shown to exhibit ARPUs that are only 9%-10% higher than reported ARPUs. For operators like Rcom and Vodafone, with 66.3% and 77.7% of active customers respectively, ARPUs are shown to be higher by 30%-50%.

The data also shows that in terms of network circles, Jammu and Kashmir have the highest proportion of VLR subscribers with 81.3% followed by Assam at 81% and Maharashtra (excluding Mumbai) at 77.6%. Mumbai has the lowest proportion with 59.6% followed by Kolkata with 62.45%.

Fitch believes that new entrants in the sector are facing increasing difficulties with few active customers and an uncertain regulatory environment. For instance, Etisalat DB, Uninor and Videocon Telecom all have a much lower active subscriber base at 33.5%, 46.7% and 49.7% respectively. For private incumbents, barring regulatory uncertainties, the credit outlook is stable on expectations of limited decline in average revenue per minutes and likely strong subscriber growth with moderate wireless mobile penetration. The agency expects telcos to continue investing heavily to expand 2G coverage and roll out 3G networks which should keep free cash flow generation for most Indian telcos in negative territory.

Nevertheless, Indian telcos are expected to improve their weaker balance sheets on the back of the planned sale of stakes in their tower businesses in 2011.

 

Bharti Airtel has added up to 6 lakh 3G subscribers, which offer higher average revenues, since the launch of the next generation telephony service in January-end.

According to company’s President for Mobile Services, Atul Bindal, they have acquired 5-6 lakh 3G subscribers. The company is witnessing a good data usage of over 1 terabyte per day from a single city.

Bindal added that the average revenue per user (ARPU) numbers will definitely “firm up” under 3G as the conventional voice service rates have plummeted due to competition.

Bharti currently gets 9% revenues from data services, which will “significantly” rise as 3G becomes operational.