Telecom New Zealand Extends and Expands Relationship with Brightstar

Brightstar, a global leader in services and solutions for the wireless industry, announced today that it has signed a new, three-year supply chain agreement with Telecom New Zealand Ltd, New Zealand’s largest telecommunications service provider, to provide supply chain services for all mobile, broadband and fixed line products.

As part of the agreement, which extends the three-year relationship between the two companies, Brightstar NZ will continue to provide a total supply chain management and optimisation solution for Telecom, including device ranging and portfolio management, strategic sourcing, inventory management, warehousing, distribution and channel training. The new agreement also expands Brightstar’s service provision to include direct fulfillment solutions for Telecom’s Gen-i business unit.

“Since 2008, our best-in-class supply chain optimization processes and solutions for Telecom have delivered significant cost savings, increased revenues and evolved the customer channel experience,” said Jamie Cormack, General Manager, Brightstar New Zealand. “We will continue to work together with Telecom to achieve even greater returns and standards of customer service, including a step-change in the Gen-i customer experience.”

“Telecom is continually looking at ways to drive efficiencies across our supply chain through greater consolidation, while improving quality and service outcomes,” said Alan Gourdie, CEO Telecom Retail. “Brightstar has proven its unique position as a truly end to end supply chain solution provider that delivers enhanced product availability, reduced time to market and innovative reporting in support of Telecom’s market objectives.”