CAZ gives Zain 48 hours to resolve network failure (Zambia)

www.WirelessFederation.com/news: The Communication Authority of Zambia, CAZ, has asked the Zambian mobile operator, Zain, to resolve its network problems in next 48 hours.
CAZ director public and international relations, Lotty Kakubo said in a statement in Ndola yesterday that Zain Zambia should resolve its problems, failure to which penalties would apply.
Mr Kakubo said CAZ was aware of the service outages being experienced by users on Zain Zambia network.
“The authority wishes to inform the general public that we are aware of the service outages being experienced by users on Zain Zambia network.

“Given the length of time that the problem has persisted, Zain Zambia has been directed to resolve the problem within 48 hours,” Mr Kakubo said.

The direction came after the Zain subscribers in Zambia faced network failure, after which the company issued an apology to the client through the media.