Vodafone allows Prepaid Top-Ups via Facebook Page (Qatar)
Vodafone Qatar has launched the world’s first Facebook reload service for prepaid mobile phone subscribers. Vodafone customers can now top-up their prepaid plans while visiting Vodafone Qatar’s Facebook page. A launch offer gives a 10% discount on all top-ups until the end of the month. All Vodafone customers can also access the Facebook mobile website for free from their phones.
According to DeEtte Christie, Head of Online, and Vodafone Qatar, it is a fantastic achievement for Vodafone Qatar to launch the world’s first mobile credit reloads via Facebook. Vodafone Qatar is the leader in utilizing social media and online to deliver world-class customer experience. The company has a vision for making Qatar the envy of not only the region, but the global community through delivering new and innovative ways for the customers to engage with Vodafone whether through the PC or a handset. The company started by offering free access via mobile phone to not only Facebook, but Twitter, Maktoob, Friendster and Orkut, and they followed this up by giving everyone on Vodafone 10MB of free Mobile Internet access every month. The company has organically grown a vibrant and active Facebook community of more than 30,000 members through offering high quality customer service, breaking news, special offers, and more.
Sprint introduces virtual kiosk for handset test drive (USA)
www.WirelessFederation.com/news: A new feature for the customers and for the website has been launched by telecom operator Sprint through which new phones can be virtually tested by the users before taking the plunge and signing a two-year commitment.
The new customer service is expected to work for the telco which is otherwise not very famous for its extra ordinary services for its customers. San Mateo, California-based Device Anywhere has provided the service and it is also known for providing online simulators to developers looking for a way to test applications.
Sprint’s web site carries the sales tool where people can test drive real features on the phone, unlike the fake prototypes often found in kiosks or even stores. Apart from helping in the sale of the phones, the software offers two other features- it can also be used to help a person learn how to use a device through step-by-step tutorials at http://www.sprint.com/learn and demonstrate 34 different mobile devices available.
Cingular Wireless Offers Integrated Network
Cingular Wireless customers in Franklin County now have the benefit of an integrated network through a combination of the Cingular Wireless and former AT&T Wireless networks.
With both networks combined into one, Cingular customers should experience fewer dropped calls, improved call quality, new coverage where none existed before and better in-building, in-car and pedestrian coverage.
Network integration involves choosing the best cell sites from both networks, eliminating duplicate equipment and combining technologies onto a common network.
Since 2005, Cingular has spent more than $850,000 in the Franklin County network alone and about $13 billion nationwide.”It’s great to see the investments we’re making in our network are paying off, especially for customers,” said Nancy Garvey, vice president and general manager for Cingular’s Missouri and Kansas markets.
“Quality and coverage are everything in our business, and our customers can be assured they’re receiving the most reliable service in the Franklin County area.”
When Cingular and AT&T Wireless merged in October 2004, customers received a better experience immediately because they had access to more cell sites in more places through “home-on-home” roaming.
Now, with the completion of the network integration in Franklin County, the two networks can “talk” to each other, establishing the call through the closest cell site and passing the call seamlessly from site to site. Customers have all of the cell sites in the Franklin County area working together for them.
“Washington is a very important community for us and we strive to provide not only the best network but also the best customer service,” Garvey said.
“It’s evident that we are succeeding in this with the Washington Missourian’s 2006 Reader’s Choice award for ‘Favorite Cell Phone Store,’ which we were honored to receive.”
Source- http://www.zwire.com
Technorati : Cingular, Mobile, Wireless
Ice Rocket : Cingular, Mobile, Wireless
