Mobile problems to linger: Vodafone
VODAFONE says its customers will continue to experience some disruptions to their mobile phone service for the rest of the week.
Vodafone’s acting managing director and chief finance officer Pradeep Lal said almost all services were back to normal following the successful crossover from the old exchange to the new one over the weekend.
In a paid advertisement, the company said due to the on-going work on the new exchange, disruptions could be experienced during the week.
“Customers are advised that at certain times you may not be able to access all Vodafone services.
“This includes the ability to make calls from pre-pay phones, check account balances and or top up your talk time, send text messages as well as roaming and voicemail services, it said.
The company said engineers from Fiji, Australia and the United Kingdom were working around the clock to ensure all services were normalised as soon as possible.
It said customers would be kept informed on the progress of the work.
Mr Lal said moving to a new exchange was like putting together a 1000-piecejigsaw puzzle.
“So bit by bit each product or service is moved across while trying to ensure minimum disruption of services to the customer, he said
Source- http://www.fijitimes.com
