du offers free incoming calls while roaming in Saudi Arabia during Haj (UAE)

As a special service for Haj pilgrims, du, the UAE’s integrated telecom service provider is offering the facility of free unlimited incoming calls to all its mobile postpaid and prepaid subscribers roaming in Saudi Arabia between 27 November -20 December 2008.

Congratulating the Haj pilgrims, Farid Faraidooni, EVP Commercial, du, said: “du constantly strives to provide convenience of special services to customers on important occasions. Haj pilgrimage is a special moment in the life of all Muslims and the free incoming call facility is a small gesture from us that will enable our customers to stay in touch with their loved ones during this important journey of a lifetime.”

All du mobile customers (Monthly Plan, Pay as you Go and Visitor Mobile Line subscribers) will benefit from this promotion by default while roaming with any service operator in Saudi Arabia. To make the process convenient, there is no registration or subscription involved.

While the du subscriber roaming in Saudi Arabia will not be charged for receiving calls (i.e. no international charges), the caller from outside Saudi Arabia will be charged with the regular national rates in his residence country.

du Monthly Plan subscribers can continue enjoying regular services with the regular rates to make calls, send and receive SMS and MMS, access high speed mobile internet, use BlackBerry® services and video calling while roaming in Saudi Arabia. du Pay as You Go ® and Visitor Mobile Line subscribers can make voice calls and send and receive SMS while roaming with any operator in Saudi Arabia.

Roaming du subscribers will also be able to access their Voice Mail service by calling +971 55 5678161 or du Customer Care by calling +971 55 5678155. For more information about du international roaming, du customers can go to the ‘Traveling Abroad’ page at www.du.ae

About du
du, the integrated telecom service provider in the UAE, launched mobile telecommunication services on 11 February
2007 across the UAE in addition to internet and pay TV services in some of the free zones of Dubai. Call Select, the first of du’s nationwide Fixed line services for voice telephony, was launched in July 2007.

Among du’s many firsts is its historic Number Booking Campaign for both individuals and business, Pay by the Second
billing system, Mobile TV, Mobile Payments, first of its kind ‘WoW’ recharge card (which offers customers the choice between more credit and more time) and Self Care. du business offers include Closed Business User Group and
preferred International Destinations.

du’s retail network, currently numbering 24 du shops located in strategic locations across all emirates, was launched on 25 February 2007, supporting the delivery of du services to customers.

du is 40 percent owned by the UAE Federal Government, 20 percent by Mubadala Development Company, 20 percent
by Emirates Communications & Technology Company LLC and 20 percent by public shareholders. It is listed on the Dubai Financial Market (DFM) and trades under the name du.

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