25^th May 2011 was the deadline set by the European Parliament and the EU’s Council of Ministers for the member states of the European Commission for full implementation of the new EU telecoms rules as part of their national law. Twenty of the EU member states have been sent information requests as to why they have not yet reverted with regard to the stipulated implementation of the telecoms rules.

Under the EU infringement procedures, the information requests are equivalent to letters of formal notice.

Under the ambit of the new EU telecoms rules, phones, mobile services and internet are taken into account with regard to rights of the consumers and businesses. The highlights of these rights comprise of customers being empowered to switch telecoms operators in just one day without changing their phone number, more transparency regarding the services customers are offered, in addition to securing their personal data online.

So far only seven Member States namely Denmark, Estonia, Finland, Ireland, Malta, Sweden and the UK have confirmed the Commission of full implementation of the rules; a majority of the EU member states having notified the Commission of implementation to certain extents while the legislative processes are continuing.

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Spain constitute the twenty other Member States that are yet to respond to the letters of formal notice within two months, failing which or even not being convincing, the Commission stands to issue the concerned Member States, a formal request to implement the legislation. The second request will be the form of a ‘reasoned opinion’ under EU infringement procedures. Eventually, the matter will be referred to the Court of Justice of the European Union.