Leading telecom operator Bharti Airtel, has extended its managed services contract with Nokia Siemens Networks for an additional five years. According to company reports, the contract covers Airtel’s network in eight circles consisting of Bihar and Jharkhand; Kolkata; Gujarat; Maharashtra and Goa; Madhya Pradesh and Chhattisgarh; Mumbai; Orissa and West Bengal.
Under this five-year managed services contract, Nokia Siemens Networks will manage and maintain Bharti Airtel’s 3G and GSM networks as well as iWAN (internet Wireless Access Network), the operator’s enterprise broadband service. This next phase of managed services relationship will help Bharti Airtel achieve better network efficiency, simplify operations and deliver better quality services.
Sanjay Kapoor, CEO, India and South Asia, Bharti Airtel has said that India started its journey of transformation from voice to data with the deployment of 3G.The data story in the country has just begun and they will witness increasing complexity due to multiplicity of network layers specifically when serving data. It is imperative for any service provider to have a complete end-to-end view to manage voice and data services. This initiative is in line with their strategy to create ubiquitous networks for offering enriched customer experience. Nokia Siemens Networks has been their long standing managed services partner and they are happy to continue their association further.
Ashish Chowdhary, head of customer operations Asia and Middle East, Nokia Siemens Networks said this deal will allow Bharti to simplify processes and improve end-to-end network and service performance. More importantly, stringent key performance indicators ensure they’re helping Bharti Airtel deliver an enhanced subscriber experience.
