Customer experience enhanced by the new HP RealTime BSS solution
www.WirelessFederation.com/news: For better user experience, greater customer loyalty and higher revenues, service providers need to be extra vigilant and considerate of consumer demands, especially when the data traffic is rapidly growing. HP RealTime BSS solution meets all the requirements in order to enhance customer experience besides providing them with personalized, real-time services.
According to Nigel Upton, Director, Communications and Media Solutions, HP, because of the use of common foundation by HP RealTime BSS solutions, the operational cost and complexity is reduced while the service providers can also personalize and monetize.
HP Subscriber, a Network Application Policy (HP SNAP) is at the forefront of HP RealTime BSS portfolio as the application provides real-time policy management solution to wireless, wired and cable companies. The solution further controls network bandwidth, charging and customer usage.
According to Liu Yuelian, IT Director, Hubei Telecom, HP has played a very important role in the rapid growth of China Telecom in the 3G market. HP built China’s Telecom’s online charging system and with real-time capabilities, the operator can now offer and bill for the most innovative 3G services.
Ericsson secures major mobile softswitch framework agreement with China Unicom
Ericsson ( NASDAQ:ERIC ) has been selected by China Unicom to upgrade its GSM network across six provinces and give end users enhanced data services. The framework agreement further increases Ericsson’s GSM market share with China Unicom.
Under this framework agreement, Ericsson will deploy its Mobile Softswitch Solution to provide capacity for an additional 4 million people, covering major cities in the provinces of Jilin, Henan, Jiangsu, Yunnan, Hainan and Liaoning. Delivery of equipment has already started.
The upgraded infrastructure will enable China Unicom to meet its customers’ needs for increased capacity and greater access to data services. It will also allow the operator to evolve to an all-IP network.
Mats H Olsson, President, Ericsson Greater China, says: “Ericsson’s leading position in system performance, project management and time-to-market has been key in securing this major framework agreement. We are committed to supporting China Unicom in constantly evolving its network with our latest technology, and we are confident that our proven Mobile Softswitch Solution will allow it to further enhance its service offerings to end users.”
The award of this framework agreement further strengths the partnership between Ericsson and China Unicom. Recently, Ericsson has also been selected as a major supplier of GPRS Core systems by the operator to upgrade its networks in eight provinces, including Jilin, Henan, Jiangsu, Hubei, Anhui, Sichuan, Yunnan and Hainan.
Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world.
