TurkcellMTNLeading mobile operator in South Africa, MTN, has said that it is investigating accusations by rival Turkcell regarding a bribery claim for its Iran business. According to company reports, Turkcell has claimed that MTN transferred improper payments to a government official in Iran in order to secure a licence.

The company has said that they have set up a special committee to investigate these claims. In a statement, the company has said that Turkcell was planning to initiate legal action in the US claiming that the operator violated the laws while applying for the licence.

Further, the company has said that MTN has zero tolerance for corruption and unethical business practices.  Accordingly, the Board of Directors has established a special committee consisting of non-executive directors to consider the allegations made in support of the Turkcell US Claim.  The Board has appointed Lord Leonard Hoffmann, an internationally renowned jurist, to chair the committee, to oversee and validate its investigation, and to ensure the integrity and independence of the investigation.

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MTNEricssonSouth-Africa based mobile telecommunications company MTN has extended its managed services contract with Sweden’s Ericsson for its Ghana operations. According to company reports, the contract was originally signed between the two companies in 2009 for the roll-out of MTN’s 3G network in Ghana. As per the agreement, MTN will retain full ownership of the network and responsibility for its strategic direction, while Ericsson will manage the network operations, optimization and field maintenance for MTN’s 3G sites.

Jon Hoffmann, Chief Technical officer, MTN Ghana said that their first two years together achieved the results they were hoping for: they could focus on subscriber growth, and Ericsson delivered network reliability and efficiencies.

Valter D Avino, Head of Managed Services, Ericsson, has said that MTN and Ericsson collaborate in many areas across this and other regions for several years now and in Ghana they are especially pleased to have been part of the journey towards 10 million subscribers. With Ericsson continuing to run the operations of the network, MTN will be able to dedicate even more time and focus on delivering innovative products and services relevant to the needs of their customers.

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India’s leading telecommunications operator Bharti Airtel may be planning to expand its network in South Africa and Cameroon, as learned through industry sources. Airtel is a dominant player in the mobile industry with operations in 19 countries across Asia and Africa.

Mobile penetration has steadily been increasing in African countries, and with most of the global markets being saturated, emerging markets such as Africa provide mobile operators with new opportunities to increase their subscriber base and enhance their revenue.

Currently Airtel offers services in Nigeria, Burkina Faso, Chad, Congo Brazzaville, Democratic Republic of Congo, Gabon, Madagascar, Niger, Ghana, Kenya, Malawi, Seychelles, Sierra Leone, Tanzania, Uganda and Zambia. By adding South Africa and Cameroon, two of Africa’s fastest growing mobile economies to the list, Airtel aims to strengthen its position in Africa.

Airtel is the leading mobile operator in India and is well known for its innovative and competitive tariff pricing. The operator’s entry into these new markets is expected to take the mobile industry by storm and introduce an unprecedented level of competition.

Airtel presently offers services in 15 cities in India and with the population of one Indian city being similar to that of one African country, South Africa and Cameroon have the potential to be extremely lucrative for Bharti Airtel.

Further, sources claim that rival operators currently offering services in these economies such as MTN, Vodacom and Orange are already working on strategies to maintain their market share and offer stiff competition to Airtel.

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Africa’s leading telecommunications service provider, MTN has reportedly launched the MTN/Qualcomm 3G enabled HTC phone in Accra, in collaboration with Qualcomm, in an attempt to increase awareness and usage of data services, especially among business users.

According to reports, Rahul De, Chief Marketing Officer, MTN Ghana, has said that their partnership with Qualcomm to promote these HTC 3G phones ties in with their broad objective to encourage Ghanaians to tap into the benefits of surfing the internet in order to boost productivity and generally impact the socio-economic development of the country.

As per sources, De hopes this initiative will cause more users to take advantage of the wide range of data services available on the network, enhancing their mobile experience. Further, it has been reported that some services such as MTN Business provide total ICT (Information and Communications Technology) solutions to businesses and individuals along with a wide range of 3.5G services.

 

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Africa’s leading telecommunication provider, MTN, has launched a promotion for new prepaid subscribers by offering them free airtime. According to reports, the operator will offer customers purchasing the MTN Pay As You Go starter kit, free airtime worth US$ 14.2 for an entire year, on every recharge of US$ 7.13 or more.  Apart from this, the operator also offers the users various benefits such as ten free daily call-backs, five free text messages for every fifteen messages sent along with thirty free SMS every month.

As per sources, the operator says that the US$ 14.2 free airtime is spread across the year, enabling users to receive US$ 1.2 each month. However, in order to receive the monthly airtime, the users need to have a minimum recharge of US$ 7.13 every month. Further, the offer is considered to be valid for a year from purchase of the starter kit, and any customer migrating out of this price plan within the 12 months will lose this benefit.

The promotion is said to be valid from 1 December 2011 to 20 May 2012.

 

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Emerging markets such as Rwanda have shown great potential for growth in the telecom industry. With leading telecom giant, Bharti Airtel, entering the mobile segment in Rwanda, mobile phone users are bound to experience a wider range of services and more competitive pricing.

According to reports, industry analysts believe that the increasing amount of investments from international firms are going to help Rwanda’s mobile phone segment, reach newer heights. Bharti Airtel’s investment of US$ 100 million in Rwanda, will have a significant impact on the country’s economy, by driving competition and furthering the overall growth in the industry.

Prior to Airtel’s entry in the market, Tigo Rwanda witnessed great success by adding as many as one million subscribers within three years of its launch, thereby bringing in the first signs of competition in the stagnant market with only two operators – MTN and Rwandatel.

As per sources, all operators have been working at ways to counter Airtels’ entry strategies, which is expected to be on the basis of price wars, in an attempt to maintain their market share. However, the next year is likely to bring many surprises for Rwanda’s mobile industry which could change the entire structure of the current market.

 

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With the increase in saturation of mobile services in urban markets across the world, mobile operators have shifted their focus to towards the relatively untapped rural markets for better business opportunities and a chance at increasing revenues.

According to reports, industry analysts predict Nigeria the largest mobile market in the continent, to be home to over 90 million subscribers by this year end. Further, improvements in broadband connectivity along with the emergence of new generation smartphones are expected to drive mobile data growth in the economy.

In most rural economies, the lack of adequate infrastructure has been a grave cause of concern for mobile operators as it reduces their profits and drives up costs for customers. Currently, industry reports suggest that a fully functioning network grid could help operators cut their mobile tariffs by 50 percent, which is higher than those being offered in developed countries.

Changes have been observed in the investment environment as well. With operators offering discounted services to low income users in order to expand their reach, the ARPU (Average Revenue Per User) has witnessed a decline. Bharti Airtel, which had acquired Africa’s Zain, slashed its prices by significant amounts in a bid to increase its market share, which increased the pressure across the industry. Further, sources reveal that Etisalat (Saudi Arabia) and Globacom have also been increasingly gaining customers, giving strong competition to market leader MTN.

The next big thing in the economy is being considered to be mobile banking services. With a large portion of the population being unbanked but gaining access to mobile devices, more and more consumers are using their phone to transfer money and pay for goods, in a more convenient and secure manner.

 

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Congo Wireless Networks (CWN) has reportedly withdrawn its petition blocking the sale of Vodacom’s 51 percent stake in its Congo venture, Vodacom Congo. According to reports, Alieu Conteh, the chairman and founder of CWN said that he’s instructed the lawyers to withdraw the case against Vodacom. He added that Vodacom is selling and they want to assist them in any way possible.

As reported by Wireless Federation earlier, Vodacom was looking to sell its stake in the company in an attempt to end a dispute with CWN regarding the structure and funding of Vodacom Congo. As per sources, the court had ordered Alieu Conteh to step back and allow the shareholders to discuss the sale. Reports suggest that operators MTN and Unitel have shown interest in acquiring Vodacom’s stake in the event of a sale.

 

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Uganda’s telecom companies have reportedly been issued a warning that the licence renewal applications will be considered on the basis of the quality of service (QoS) offered. According to reports, Nyombi Thembo, State Minister (Information Technology), has said that there is no way they will renew a licence for a player offering poor services. He added that the government’s aim is to guarantee value for money by driving improvements in the quality of the services offered to the customers.

As per sources, the report on QoS released by the Uganda Communication Commission last week reflected the poor performance of all the mobile network operators in the region wherein all six operators exceeded the maximum 2 percent rate of calls blocked or dropped. A blocked call is a failed call attempt due to network failure, where as a dropped call is one which gets connected successfully but is terminated ahead of time by the provider. MTN Uganda had the highest number of blocked at 11.1 percent while Airtel Uganda had the highest number of blocked calls at 15.2 percent.

 

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South African operator MTN has reportedly tied up with Visa in order to provide m-payment services to unbanked users in emerging markets. According to reports, the service, known as Visa Mobile Prepaid, will be initially marketed in Nigeria and Uganda, as part of its existing mobile wallet service.

As per sources, Aletha Ling, COO, Fundamo (Visa) said that the service provides users with a new set of transaction options such as withdraw money from ATMs, transfer money, and pay bills as though they are using a typical card. She added that customers will not be able to use the product if there is no money in their mobile wallet, similar to a debit card, which is why Visa is describing it as ‘prepaid’.

Ling also said that they provide the solution to operators as well as the banks. Operators, in partnership with a bank, will be able to offer this feature as a value-added service under their brand.

 

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