Vodafone India introduces relocation service on its network (India)
Vodafone India, one of India’s leading telecommunications service providers, announced the launch of a unique service for all its post-paid customers across India. Since Vodafone is present in all states of India, any customer who wants to re-locate from one state to another state can continue to enjoy un-interrupted services from Vodafone.
Customers relocating to different parts of the nation often face trouble securing a local mobile phone connection. It is a big hassle to search for the right tariff plan, service provider, etc. in the new location. Moreover, customers who were enjoying special privileges like higher credit limits, billing details, etc. in their older location need to establish their credentials in their new location.
Keeping this inconvenience in mind, Vodafone has launched the new service to enable its post-paid customers a seamless relocation experience. The customer needs to apply for the same in his current location. The CRM (Customer Relationship Management) will alert the Vodafone team in the new location from where executives will contact the customer, ensure a convenient process of allocating them a new number, retaining their credit limit, changing the billing address and collecting identity proof documents.
Speaking about the new service, Sanjoy Mukerji, Chief Commercial Officer, Vodafone India, said that at Vodafone, they are committed to deliver the best-in-class services to reach out to their customers. This has been possible only because they are present in all the 23 telecom circles and they have a state-of-art CRM system. Through this service, they aim to provide their post-paid customers a hassle free relocation experience and uninterrupted services on Vodafone.
DoT’s proposals may facilitate dual tech players(India)
DoT has proposed a policy that supports Dual Tech operators which will considerably expand Reliance Communications and Tata Teleservices operations.
According to the legal advisor, DoT, the GSM licensees who have received the initial start-up spectrum of 4.4 Mhz and meet the eligibility conditions for grant of additional spectrum up to 6.2 Mhz may be given top priority, as this is the assured quantum of spectrum as per the License Agreement and also their vested right.
RCom in particular is likely to gain enormously as it meets the subscriber base criteria in prime locations. It is expected to bag additional GSM spectrum in such circles.
TRAI in the recent times had recommended that operators with 6.2 MHz of spectrum should be considered first for allocation of additional spectrum, as they have already made an investment to roll-out their networks.
Eircom to launch new mobile service
Eircom plans to launch a new Mobile phone service branded as ‘Eircom Mobile’ later this year over the network of its subsidiary Meteor. It is not clear, what the move will mean for Meteor, which was recently subsumed into Eircom as an operating division
According to Eircom, it has told contractors and developers that it is planning to launch the service later this year, using Meteor’s network.
Last year, Eircom began operating a corporate mobile phone service, also branded as Eircom Mobile.
BSNL awards USD11.7 million contract to Sterlite (India)
www.WirelessFederation.com/news: India’s state owned mobile operator, BSNL awarded an USD11.7 million contract for networking, with Indian vendor Sterlite Technologies.
As per the agreement, 17,000km of fibre-optic cable across India will be laid by Sterlite, besides replacing existing copper cables as part of BSNL’s network expansion plans.
TOT launches 3G network in Thailand
www.WirelessFederation.com/news: The launch of 3G network by Thailand’s state-controlled mobile network TOT got a cold response from the subscribers. However, initially the network will be available only in Bangkok and the areas surrounding it. Expansion of the network in the near future relies on the auction of the 3G license.
National Telecommunications Commission (NTC) will offer four licenses- three of 10 Mhz and a fourth with 15Mhz of radio spectrum while the reserve price will range between US$100-US$200 million. The process will not take place until next year as there is a lack of executives to form a quorum.
Small trials of 3G networks are already run by the current operators over their existing GSM radio spectrum, while CAT Telecom which is a CDMA operator, is seeking an overseas investor to assist in 3G rollout plans
iPhone’s rival smartphones to cost more in the UK
The cost of contract smartphones may rise in the UK if a price war erupts between operators over the iPhone.
Orange announced on September 28 and Vodafone on September 29 that they have successfully forged an alliance with Apple to launch the iPhone on their respective networks in the UK. T-mobile and 3 may be announcing something shortly too.
In an attempt to lure customers to the data-happy iPhone, mobile operators will have to increase subsidies on the iPhone. Meanwhile, the cost of other handsets will have to rise as a result. Operators could shift subsidies from other vendors, such as RIM, HTC and Samsung, thus increasing their handset prices.
Orange will be selling the iPhone before Christmas, while Vodafone will only be able to launch it early 2010.
O2 has been bit hard by Apple’s decision to remove its exclusivity after two years. It is thought the network may now look at alternative devices, such as the Palm Pre or Motorola’s android based range of phones to boost revenues.
MVNO deal signed by Tele2 in Germany
www.WirelessFederation.com/news: Mobile Virtual Network Operator (MVNO) agreement has been signed between Tele2 Telecommunications Services GmbH and VIAG Interkom in Germany as per which Tele2 will use Interkom’s wireless network to provide the air interface for Tele2′s fixed line customers.
With over 1 million residential and business fixed telephony customers, Tele2 is one of Germany’s largest Indirect Access Operators.
According to Lars-Johan Jarnheimer, President and CEO of Tele2 AB, Germany is the largest telecoms market in Europe and this MVNO will enable Tele2 to offer an attractively priced offering of both fixed and mobile services on one bill to its customers.
The MVNO is expected to be operational in Q2 2002.
3 and Vodafone launch their official AFL app (Australia)
By Editor on December 3, 2009 · Leave a Comment
www.WirelessFederation.com/news: After Telstra which already has an official AFL app, Vodafone and 3 have joined the league by releasing their official cricket app. The application which can be downloaded at $1.19 allows the customers to watch live matches for $2.50 a day on their iPhone’s screen.
Even if the customers are on a different network, they can still buy the app but without added video goodness. The Live Summer App of Vodafone and 3 gives access to cricket TV channel featuring live streaming action including exclusive video highlights from Cricket Australia and Channel Nine.
The customers can also avail the facilities of getting live scores for every match, ball-by-ball text commentary, Face book, twitter & email in-app sharing• Full match schedules and reminders and latest cricket news stories are also available.
Filed under Mobile · Tagged with AFL, ASIA, Australia, channel nine, email, iPhone, Network, Summer App, Telstra, text commentary, twitter, video highlights, Vodafone