Customer experience enhanced by the new HP RealTime BSS solution
www.WirelessFederation.com/news: For better user experience, greater customer loyalty and higher revenues, service providers need to be extra vigilant and considerate of consumer demands, especially when the data traffic is rapidly growing. HP RealTime BSS solution meets all the requirements in order to enhance customer experience besides providing them with personalized, real-time services.
According to Nigel Upton, Director, Communications and Media Solutions, HP, because of the use of common foundation by HP RealTime BSS solutions, the operational cost and complexity is reduced while the service providers can also personalize and monetize.
HP Subscriber, a Network Application Policy (HP SNAP) is at the forefront of HP RealTime BSS portfolio as the application provides real-time policy management solution to wireless, wired and cable companies. The solution further controls network bandwidth, charging and customer usage.
According to Liu Yuelian, IT Director, Hubei Telecom, HP has played a very important role in the rapid growth of China Telecom in the 3G market. HP built China’s Telecom’s online charging system and with real-time capabilities, the operator can now offer and bill for the most innovative 3G services.
Wataniya Telecom selects Openet for convergent charging solutions (Kuwait)
www.WirelessFederation.com/news: Wataniya, Kuwait’s Red Carpet Co., has selected Openet, the leading provider of Transactional Intelligence for the world’s largest and most innovative network service providers, for its Fair Usage solution through the deployment of Openet’s FusionWorks(TM) Convergent Charging and Policy Manager products.
This integrated solution approach will ensure profitability from Wataniya’s data services by enforcing limits on subscriber usage volume, while allowing subscribers to purchase additional volume upon reaching limits. Wataniya will also deploy products to correlate and track data across all networks, implementing policies to monetize services and content.
With the growing consumption of rich, bandwidth-heavy content and services and the increase in peer-to-peer traffic, operators across the Middle East are struggling to control network capacity while continuing to ensure that all subscribers are provided the network performance they pay for. By deploying Openet’s Fair Usage solution on top of its Policy Manager and Convergent Charging products, Wataniya is taking the first step to ensure that excessive bandwidth usage generates incremental revenue. (more…)
