www.WirelessFederation.com/news: Verizon Wireless has activated a new cell site in Pulaski County, which will enable more customers to use their wireless phones concurrently to make calls; send and receive email and text, picture and video messages; access the Internet; view high-quality videos; and download music, games and ringtones, while enjoying clearer reception and fewer dropped calls.
The new cell site improves Verizon Wireless voice and data coverage in the communities of Karnak, Cypress, Grand Chain, Belknap, and in nearby rural areas of Pulaski, Johnson and Massac counties along Illinois routes 169 and 37.
“Network reliability is the No. 1 reason that customers choose and stay with Verizon Wireless,” said Brendan Fallis, president-Kansas/Missouri/Southern Illinois Region, Verizon Wireless. “Getting through on the first try and maintaining a connection are important to our customers. We continue to optimize our network so that it remains the most reliable in the nation.”
Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry, as measured by the company’s low percentage of customer turnover.