With the increase in saturation of mobile services in urban markets across the world, mobile operators have shifted their focus to towards the relatively untapped rural markets for better business opportunities and a chance at increasing revenues.

According to reports, industry analysts predict Nigeria the largest mobile market in the continent, to be home to over 90 million subscribers by this year end. Further, improvements in broadband connectivity along with the emergence of new generation smartphones are expected to drive mobile data growth in the economy.

In most rural economies, the lack of adequate infrastructure has been a grave cause of concern for mobile operators as it reduces their profits and drives up costs for customers. Currently, industry reports suggest that a fully functioning network grid could help operators cut their mobile tariffs by 50 percent, which is higher than those being offered in developed countries.

Changes have been observed in the investment environment as well. With operators offering discounted services to low income users in order to expand their reach, the ARPU (Average Revenue Per User) has witnessed a decline. Bharti Airtel, which had acquired Africa’s Zain, slashed its prices by significant amounts in a bid to increase its market share, which increased the pressure across the industry. Further, sources reveal that Etisalat (Saudi Arabia) and Globacom have also been increasingly gaining customers, giving strong competition to market leader MTN.

The next big thing in the economy is being considered to be mobile banking services. With a large portion of the population being unbanked but gaining access to mobile devices, more and more consumers are using their phone to transfer money and pay for goods, in a more convenient and secure manner.

 

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Zain, a leading telecom operator in the Middle East, has reportedly signed a network outsourcing deal with Sweden based Ericsson worth $650 million, in an attempt to improve the quality of its network.

According to reports, under the five year deal, Ericsson will manage Zain Iraq’s mobile network and IT operations and is the next step towards the operator launching third generation (3G) services. Further, Zain has reportedly said that the agreement covers Zain Iraq’s 3,700 network sites, including the Kurdish north where the operator recently launched commercial services, and will enable it to reduce operating costs and bring products and services to market quicker.

The operator claims that this agreement is a significant deal for Zain as it is expected to enhance the company’s competitiveness in the Iraqi market.

 

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Iraq’s Communications and Media Commission has reportedly asked the country’s three operators, Zain Iraq, Asiacell and Korek to offer a quarter of their shares on the Iraq Stock Exchange by August 2012. As per industry sources, the IPO (Initial Public Offering) process could raise over US$ 3 billion for the three operators and if successful, could also double the size of the country’s stock market to $ 8 billion.

However, sources claim that concerns have been raised over the ability of the domestic investors to carry the expected size of the flotation given the challenging capital markets elsewhere in the world. According to reports, in an attempt to increase the shareholder base, banks are considering bringing in international investors along with the domestic investors.

As per sources, the banks chosen for the process include Citigroup, BNP Paribas and NBK for Zain Iraq; HSBC and Morgan Stanley for Asiacell while Korek is yet to finalise its advisors for the deal.

 

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Airtel Ghana has launched Airtel Money, allowing customers to use their mobile handset in place of their wallet. As per reports, Mr Luck Ochieng, Sales Director, Airtel Ghana has said that this innovative mobile service would help customers to overcome many challenges that they go through when transacting business in their daily lives. He added that the company’s objective was to make communications, banking, payments, retail, and infotainment affordable and accessible to all in Africa, especially in Ghana through Air Money. He said the company had enhanced public safety by initiating a ‘cashless society’ where one could make direct purchases with e-money instead of the actual exchange of cash from one source to another.

Mr. Emmanuel Kola, Head of Airtel Money, has reportedly said that the service was in partnership with Ecobank, Standard Chartered Bank and Zenith Bank and assured customers their money would be safe through that facility. He added that after successful registration, a customer could access the service with their pin numbers with which they could access their bank accounts. This service also allows users to transfer money from the phone to their bank account and vice versa.

 

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Kingdom Holding Co. and Bahrain based Batelco had planned to acquire a quarter of Zain Saudi for $950 million, but have now dropped the idea saying that terms of the deal were not met. Following the failure of this deal, Zain Saudi seeks to go ahead with a multibillion dollar capital restructuring.

The firm has accumulated losses of about $2.3 billion and has to cut its capital in order to comply with Saudi Arabia bourse rules. As per reports, Zain Saudi Chairman, Prince Hussam Bin Saud has said that they expect to achieve high growth levels and turn into profit as soon as the period for capital restructuring is completed, which is expect to speed up after the failure of the deal to sell Zain Kuwait’s share.

As per reports, industry analysts say Zain Saudi’s $6.1 billion license fee has left it short of cash and struggling to compete in Saudi’s Arabia’s saturated mobile market. The shares dropped by 4.8 percent reporting the largest intraday loss since August 6, and traded down 3.2 percent at $ 1.61 in Riyadh.

 

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The Public Corporations Accounts Committee (POAC) has stated that the Tanzanian government has lost $308 million by selling Zain Tanzania to the India-based company Bharti Airtel last year.

The Tanzania Revenue Authority Commissioner General, Harry Kitillya stated that the government lost the revenue because assets in Tanzania were not sold since its owner did not change.

As per Kitillya, the process of selling the company was done in Netherlands, explaining that it was not easy for them to collect revenue from the country they can not reach. He told the committee that what was sold was Zain Africa BV and not Zain Tanzania.

According to the committee Chairman, Kigoma North Member of Parliament for Chadema, Zitto Kabwe, the amount lost is equivalent to 30% of government’s capital which it deserved to gain after the sale of 4 million subscribers at US$252 each.

The government owns 40% of shares of the company while ‘Bharti Airtel’ holds 60%.

Kabwe added that this amount has been lost due to bad financial structure. They want the government to explain the committee about the whereabouts of the amount.  They would have used the funds to construct schools, hospitals and improve social services. The Income Tax Act of 2004 has some weaknesses which provided loopholes for diversion of funds.

The committee directed the ministry of Finance and Economic Affairs to bring an investigation report on the matter within a month with proposals to change or improve the laws.

The ministry should also establish the amount of income tax that was supposed to be collected from the new company as well as ensure there is transparency in handling of shares owned by the government in different companies.

Zain’s Iraq subsidiary has announced that it is expanding its network to the governorates of the Kurdistan region in the north of the country. This expansion is the first phase of the company’s plan to cover all areas in the Northern provinces.

The second phase will see coverage extend to remote villages and roads in the north leading to complete coverage of the country. Furthermore, Zain will now include Kurdish alongside Arabic and English as its local languages.

According to Zain Iraq CEO, Emad Makiya, the coverage of Kurdistan will not only be welcomed by the local population, it will play key role in spurring business and accelerate the pace of construction and reconstruction. Only the oil industry has invested more in the region and this surely must demonstrate our commitment to playing a key role in the rehabilitation of this great nation. The company stated that that recently increased security and stability has meant that the company can now expand and improve its network.

In Kurdistan, Zain has established points of sale and has trained local employees to meet the high standards expected from its staff. It has also prepared a broad CSR program to support civil society institutions in the region and is looking forward to being a model corporate citizen in the community.

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Etisalat still eyes Iraqi market (UAE)

Etisalat is still looking for an alternative after its US$12 bn bid to buy control of Zain was abandoned. Irregular speculation that it would bid for a stake in Korek Telecom was stopped earlier this month when France Telecom finally brought a minority stake in the company.

The only existing route into the country would be either a trade sale by one of the other two networks, controlled by Zain and Qtel – or bidding for the country’s fourth mobile license which should be sold later this year for around US$2 billion.

According to Ahmed Bin Ali, group Senior Vice President of corporate communications, they are looking at all opportunities. If they think it is worth it, they are on the same speed of expansion whenever there is a chance to do so.

Etisalat, which is majority-owned by the government, is pushing to expand its overseas operations to offset declining revenues in the UAE, where it no longer holds a monopoly.

Zain Kuwait announced that it will be offering a 50% discount on all SMS messages to Bangladesh. the operator will also be offering a 20% discount on international calls to Bangladesh as they celebrate Independence Day on  March 26.

The offer applies for one day only for both postpaid and prepaid customers.

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Zain has stated that it will proceed carefully in building out a mobile network in Southern Sudan – which recently voted to split from the rest of the country. Zain currently operates a network in Sudan, and has invested US$300 million in the south of the country.

According to Hisham Mustafa Allam, Chief Operation Officer for Zain in Sudan, there’s potential for South Sudan, but there are big challenges. One of the problems they have right now is that it costs a lot of money to build sites and rollout (of fibre) in the south.

He added that building a broadband network is particularly expensive in South Sudan because as a landlocked country, it will have to rely on North Sudan or Kenya for access to undersea cables.

There is a regulatory concern as the new political departments are still being set up as the country prepares to become an independent nation. The government recently instructed the mobile networks to suspend new activities until the regulatory framework is clarified.

Zain still owns the network in Sudan as it was excluded from last year’s sale of its African networks to India’s Bharti Airtel.